General refund policy

We ask that you please carefully evaluate before making your purchase, as we do not normally give refunds if you simply change your mind or make a wrong election.

The two lists below outline your rights to a refund:

You are entitled to uninstall+deactivate the software and ask for a refund, exchange or repair if the software you purchased:

• Have a fault that you could not have known about at the time of purchase;
• Is not the same as the description provided by the salesperson or advertisement;
• Do not match the sample you were shown at the official website.

You are not entitled to a refund if you:

• Simply change your mind or no longer want the software;
• Realize you can't afford the cost;
• Found the same item at a cheaper price elsewhere;
• Knew about the particular fault prior to purchase;
• Were responsible for causing the fault;
• Claim the software not to work over any modified/upgraded environment different from device's stock/factory configuration.

Updated: 7/9/09